who we are
About Polished Cleaning Solutions
Polished is not a franchise, and it's not an app that matches you with a stranger. It's a dedicated local team built around one standard: you always know who's in your home, and the job gets done right, every time.
our story
Built in Sonoma County, By Sonoma County
Polished was founded after years of cleaning homes across Sonoma County. We noticed something most clients never say out loud: they do not just want a clean house. They want to trust the people in it.
So Polished operates on a simple rule: every team member is background-checked, trained to the same standard, and personally accountable for the visit. You always know who's coming, and you always know the job will get done right. That is the whole model.
our philosophy
“We don't clean houses. We take care of homes. There's a difference.”
A house is a physical space with square footage. A home is where your kids eat breakfast and where you put your bag down at the end of a long week. The way a space is cleaned affects how it feels to live in. Every visit, we take that seriously.
In practice it means paying attention to the things that are easy to skip. The corner of the bathroom floor. The shelf above the fridge. The inside of the microwave that nobody bothers with until it becomes a problem. It means respecting the things in your home.
What Clients Say
“The team is so thoughtful and thorough. They remembered every little detail from my first visit without me having to repeat myself. That kind of care is rare.”
“I was nervous about letting someone into my home for the first time. Polished made it easy: professional, kind, and incredibly detail-oriented.”
“We have had other cleaners before who sent different people every time. With Polished it is the same trained professional, and the difference is night and day.”
the standard
Background & Standards
Trusting someone with your home is not a small thing. Here is what Polished provides as a baseline, not as a selling point, but as a floor.
- ✓Fully bonded and insured. Your home and belongings are protected.
- ✓Background checked for your peace of mind
- ✓Professional-grade, eco-friendly cleaning products provided
- ✓Not a gig platform. Polished is a dedicated service, not an app.
- ✓Direct communication: you always reach the team directly, not a dispatcher.
Questions About Trust
How do I know I can trust a house cleaner?
Trust comes from three things: knowing who's coming, having direct communication, and seeing consistent follow-through over time. Polished is a local, professionally-run team, and every member is vetted and trained to the same standard. You communicate directly with the team, and Polished has built a recurring client base in Sonoma County through years of showing up when we say we will.
Does a house cleaner need to be insured and bonded?
Yes. A professional house cleaner working in your home should carry general liability insurance at minimum, which covers accidental damage to your property during a clean. Bonding provides an additional layer of protection. Polished Cleaning Solutions is fully bonded and insured on every visit.
Is it better to hire an independent cleaner or a cleaning company?
Both have tradeoffs. A large national chain offers scheduling backup, but often means a different crew every time, dispatched by an app, with limited accountability. Polished is a small, professionally-run local team. You get consistency, direct communication, and a company that's personally accountable for the quality of every visit, without the impersonal feel of a big chain. For clients who value knowing who's coming and building trust over time, that's consistently the better fit.
When you book Polished, you know exactly what you're getting.
No brokered crews. No substitute cleaners. No re-explaining your preferences to a new face. If that's what you've been looking for, here's where you start.
Or call or text us directly at (707) 974-0537